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TaquaWorks Front Office solution will allow the service provider to offer small, medium, or large businesses a flexible and robust front office solutions for receptionists to use or in an auto-attendant configuration.
Receptionists can elect to use traditional telephony hardware or choose to manage all communications over a intuitive, easy to use software portal.
Receptionist Portal Traditional Hardware
Features of the Receptionist Portal:
Handle a large volume of incoming calls
- Multiple call display on client
- Multiple call keys on the device
 Transfer calls
- Attended transfer
- Blind transfer
- Camp-on with recall
Enhanced Services
- Barge-in
- After hours call routing
- Backup attendant
- Call park
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Auto Attendant
- Handle incoming calls efficiently and professionally
- After hours call handling
- Audio and video AA support
- Music on hold
 Automatic Call Distribution
- Hunt groups
- Queuing/call centers
- Follow-the-sun call routing
Monitor Line Status
- Via device (side car)
- Via soft client
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